Public Health Convention
Challenge
Our client was tasked with creating a complex medical convention—both in-person and virtual. They required a customized registration process, separate ticketing flows for attendees and staff, and seamless integration between registration tools and the webcasting platform. Beyond the technical setup, we were also responsible for onboarding speakers, assisting live during event days, supporting attendee engagement, and delivering post-event analytics and reporting.
Objectives
Create a customized registration flow
Capture detailed attendee information while segmenting ticketing types for staff, presenters, and guests.
Build and manage engaging webinars for large audiences
Host multiple concurrent sessions with content tailored to a medical professional audience, across a hybrid format.
Educate and engage the audience
Ensure content delivery is interactive and meaningful, maximizing audience retention and satisfaction.
Provide end-to-end event support
Handle onboarding, technical checks, and live assistance for presenters and attendees alike, ensuring a frictionless experience.
Solution
We designed and deployed a custom registration system that funneled attendee data directly into our webcasting platform. Our team then created a suite of online webinars, structured across multiple virtual presentation rooms to handle concurrent sessions. We provided speaker onboarding, live-day support, and technical troubleshooting to ensure a seamless experience. Post-event, we compiled detailed engagement reports, session analytics, and attendance insights.
Outcome
The Virtual Event for the Public Health Convention achieved significant success:
Over 800 registered attendees
The event reached a wide audience of medical professionals and students through a streamlined registration and access process.
Multiple concurrent presentations managed successfully:
Our platform facilitated the smooth execution of overlapping sessions without technical issues or attendee confusion.
50+ presenters onboarded and supported
Each speaker received personalized onboarding and live-day support to deliver confident, polished presentations.
Comprehensive analytics and reporting delivered
Post-event data covered attendance, engagement, session feedback, and performance insights, helping the client evaluate success and plan for future events.
Conclusion
Our partnership with our client brought structure, innovation, and flawless execution to an otherwise complex event. By managing everything from custom registration workflows to real-time support and post-event reporting, we ensured every attendee and presenter had a smooth, professional experience. This successful collaboration not only elevated the event’s impact but also demonstrated how our technology and expertise can turn logistical challenges into engaging, data-driven success.
